Privacy Policy

RenderCore Studios

Effective Date: October 12, 2026
Website: https://rendercore.studio
Contact: info@rendercore.studio
Country of Operation: Pakistan

At RenderCore Studios, we respect your privacy and take the protection of your personal information seriously.

This Privacy Policy explains how RenderCore Studios ("RenderCore," "we," "us," or "our") collects, uses, stores, and protects information when you visit our website, contact our studio, use our games, or interact with our services.

We are an independent game development and animation studio based in Pakistan. Our work includes original video games, interactive experiences, animation, and professional development services.

This Privacy Policy should be read alongside our Terms and Conditions.

1. Scope of This Policy

1.1. This Privacy Policy applies to our website, online contact forms, games, digital products, and services operated by RenderCore Studios.

1.2. It covers information collected directly from you, information generated when you use our Services, and information received from authorized third-party platforms.

1.3. RenderCore Studios is responsible for the personal information it collects and determines how to use. Where we process information solely on behalf of a business client, that client may be responsible for determining how the information is used.

1.4. Third-party platforms, including game storefronts and social media services, have their own privacy policies. This policy does not replace those policies.

2. Information We Collect

We collect information that is relevant to providing our Services, responding to inquiries, maintaining security, or meeting legal requirements.

2.1. Information You Provide

When you contact us, submit a project inquiry, or communicate with our studio, we may collect:

• Your name or professional identity.
• Your email address.
• Your company or organization name, if provided.
• Your message, project requirements, or business inquiry.
• Files, references, or other materials you voluntarily submit.
• Information you provide when requesting support or reporting an issue.

We use this information to respond to your request and manage the related communication.

2.2. Website and Technical Information

When you access our website, our hosting infrastructure may process technical information such as:

• Internet Protocol (IP) address.
• Browser type and operating system.
• Device type and language settings.
• Pages requested and access times.
• Referral information.
• Technical errors and security-related events.

This information supports website delivery, troubleshooting, and security.

2.3. Game-Related Information

Where a RenderCore game includes online accounts, multiplayer features, cloud saves, achievements, or other connected functionality, the relevant game may process:

• Account identifiers and usernames.
• Game progress and save data.
• Gameplay preferences and settings.
• Achievement or leaderboard information.
• Device and game version information.
• Crash reports and performance diagnostics.
• Online interactions and user-submitted content.

These categories apply only when the relevant game feature is available and uses the information concerned.

2.4. Purchase Information

If you purchase a game or digital item, a distribution platform or payment provider may process your payment.

We may receive transaction identifiers, purchase status, product information, refund notifications, and related records required to deliver or support your purchase.

We do not require you to send payment card numbers through our general contact channels.

3. How We Use Your Information

3.1. We process personal information for specific business and service purposes, including:

• Operating, maintaining, and securing our website.
• Responding to inquiries and providing customer support.
• Discussing prospective development or animation projects.
• Fulfilling contracts and delivering agreed services.
• Operating game features and maintaining player progress where supported.
• Investigating technical problems and improving performance.
• Preventing fraud, abuse, and unauthorized access.
• Processing purchase-related support and transaction records.
• Complying with applicable legal obligations.

3.2. We may use aggregated or de-identified information to understand technical performance and improve our games or website, provided the information does not identify an individual.

3.3. We will not use information submitted through a business inquiry to send unrelated promotional emails without a lawful basis and any consent required by applicable law.

3.4. If we introduce optional newsletters or marketing communications, users will be given an appropriate choice to subscribe and a way to unsubscribe.

4. Legal Grounds for Processing

Where applicable data protection law requires a legal basis, we process information under one or more of the following grounds.

4.1. Contractual necessity: To provide requested services, operate account features, deliver purchases, or perform agreements.

4.2. Legitimate interests: To maintain website security, prevent misuse, handle ordinary business inquiries, improve technical performance, and protect our services, where those interests are not overridden by applicable privacy rights.

4.3. Consent: Where required for optional analytics, marketing, advertising technologies, or other processing that depends on your permission.

4.4. Legal obligations: To maintain legally required records, comply with valid legal requests, and meet applicable regulatory obligations.

4.5. Where processing depends on consent, you may withdraw that consent at any time. Withdrawal does not affect lawful processing completed before withdrawal.

5. Cookies and Similar Technologies

5.1. Our website may use cookies or related browser storage technologies for functions such as maintaining session preferences, protecting forms, and supporting website functionality.

5.2. Our hosting infrastructure may use technical measures required to deliver content, detect abuse, and maintain security.

5.3. If we enable optional analytics, performance measurement, or advertising technologies that require consent, we will provide appropriate information and consent controls before activating them for users where such consent is legally required.

5.4. You may control or delete cookies through your browser settings. Disabling necessary storage functions may prevent certain website features from operating correctly.

5.5. We will not treat the publication of this policy as permission to activate non-essential tracking where separate consent is required.

6. Sharing and Disclosure of Information

6.1. We do not sell personal information to data brokers.

6.2. We may share information with service providers where needed to operate our Services. These may include website hosting companies, email providers, security services, cloud infrastructure providers, game distribution platforms, and payment processors.

6.3. Service providers acting on our behalf may process information only for authorized purposes and must meet applicable confidentiality, security, and data protection requirements.

6.4. We may disclose information when legally required, when responding to a valid request from an authorized public authority, or when necessary to protect legal rights and address serious security threats.

6.5. If RenderCore undergoes a business transfer, merger, or sale of assets, relevant information may be transferred as part of that transaction, subject to applicable privacy laws and appropriate safeguards.

6.6. Public content that you choose to submit to a public game or community feature may be visible to other users according to that feature's settings.

7. Third-Party Platforms and Payments

7.1. Our games may be distributed through external marketplaces, including PC and mobile game stores.

7.2. These platforms independently determine how they process information associated with store accounts, purchases, payment methods, and platform services.

7.3. Where a platform provides purchase verification or entitlement information to RenderCore, we use that information to verify purchases, provide access to purchased content, and resolve support issues.

7.4. We do not control the independent privacy practices of third-party platforms. Users should review the applicable platform policies before providing information to those services.

8. Information Retention

8.1. We retain personal information only while it is reasonably necessary for the purposes described in this policy or as required by applicable law.

8.2. Contact inquiries and business communications are retained while needed to respond, manage the business relationship, maintain relevant records, or address legal claims.

8.3. Game account information, where accounts are supported, is retained while the account remains active and afterward only as necessary for legitimate, disclosed retention purposes.

8.4. Transaction and contractual records may be retained for applicable accounting, taxation, fraud prevention, and legal requirements.

8.5. Technical logs and diagnostic records are retained only for periods reasonably necessary for security, troubleshooting, and operational needs.

8.6. Once information is no longer required, we will delete, anonymize, or securely dispose of it, subject to available technical controls and legal retention obligations.

9. Data Security

9.1. We use reasonable technical and organizational measures appropriate to the information we process and the risks involved.

9.2. These measures may include access restrictions, authenticated administration, secure communication methods, software maintenance, and controls against unauthorized access.

9.3. Access to personal information is limited to people and authorized service providers who need it for legitimate operational purposes.

9.4. No internet-based service or electronic storage method can guarantee complete security. We cannot guarantee that security incidents will never occur.

9.5. If a data security incident occurs, we will investigate and take appropriate corrective action. We will provide notifications where required by applicable law.

10. International Data Transfers

10.1. RenderCore Studios operates from Pakistan. Our website and games may be accessed by users in other countries.

10.2. Authorized infrastructure or service providers may process information in countries outside your country of residence.

10.3. Where applicable law requires safeguards for international transfers, we will use an appropriate lawful transfer mechanism and applicable contractual or technical protections.

10.4. Privacy and data protection laws may differ between countries. International transfers will be handled in accordance with legal requirements applicable to the processing.

11. Your Privacy Rights

11.1. Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Object to certain uses of your information.
• Request restrictions on certain processing activities.
• Withdraw consent where consent is the legal basis for processing.
• Request a portable copy of eligible information.
• Lodge a complaint with an appropriate data protection authority.

11.2. To exercise a privacy right, email info@rendercore.studio with the subject line "Privacy Request."

11.3. We may request reasonable information to verify your identity before disclosing, correcting, or deleting personal information. We will not request your account password by email.

11.4. We will respond within the period required by applicable law and without unnecessary delay.

11.5. We may decline or limit a request where applicable law permits or requires us to retain particular records. We will explain the relevant restriction where legally permitted.

12. Game Account and Data Deletion

12.1. If you use a RenderCore game that provides an account operated by us, you may request deletion of that account and its associated personal information.

12.2. You may submit a deletion request by emailing info@rendercore.studio with the subject line "Account Deletion Request."

12.3. Include the relevant game title and the account identifier or email address associated with the account. Do not include your password.

12.4. After reasonable identity verification, we will process the deletion request and remove associated account information unless retention is necessary for a lawful purpose, including fraud prevention, transaction records, security, or legal obligations.

12.5. Deleting a game account may permanently remove access to online progress, cloud saves, achievements, and other account-dependent content. We will explain material consequences where relevant before completing the deletion.

12.6. Deleting a RenderCore account does not automatically delete a separate account held with Steam, Google, Apple, or another independent platform. Requests concerning those accounts must be directed to the relevant provider.

12.7. Where required by a distribution platform's rules, games supporting account creation will also provide an accessible in-game or web-based method for initiating deletion requests.

13. Children's Privacy

13.1. We recognize that some video games may be accessed by younger audiences. Age requirements and available features vary between games.

13.2. Users must comply with the age restrictions stated in our Terms and Conditions and any applicable game or platform requirements.

13.3. We do not knowingly request personal account information directly from children under 13 without the parental authorization required by applicable law.

13.4. Where a game is specifically intended for children or requires collection of children's personal information, we will apply the additional notice, consent, collection, retention, and parental-control requirements imposed by applicable law before enabling that processing.

13.5. Parents and legal guardians may contact info@rendercore.studio to raise concerns about information relating to their children or request review or deletion of eligible information.

13.6. If we learn that personal information has been collected from a child in violation of applicable requirements, we will take appropriate steps to delete it or otherwise bring the processing into compliance.

14. External Websites and Embedded Content

14.1. Our website may contain links to social media profiles, videos, game stores, portfolios, or other external services.

14.2. When you follow an external link, the destination service may collect information under its own privacy policy.

14.3. Embedded third-party content, if used, may transmit technical information to the content provider when loaded.

14.4. We are not responsible for independent third-party privacy practices, except where applicable law makes us responsible for our selection or use of those services.

15. Changes to This Privacy Policy

15.1. We may revise this Privacy Policy when our Services, technology, data practices, or legal responsibilities change.

15.2. The revised policy will be published on our website with an updated effective date.

15.3. If a change materially affects how we process personal information, we will provide additional notice or obtain consent where required by applicable law.

15.4. Any material new data collection or processing activity will be evaluated against applicable privacy requirements before implementation.

16. Contact Information

For questions concerning this Privacy Policy, personal information, privacy rights, account deletion, or data protection, contact:

RenderCore Studios
Independent Game Development & Animation Studio
Pakistan

Website: https://rendercore.studio
Email: info@rendercore.studio

For privacy-related requests, use the subject line "Privacy Request."

For game account deletion, use the subject line "Account Deletion Request."

Effective Date: October 12, 2026

© 2026 RenderCore Studios. All rights reserved.